Privacy Policy

Launch draft — replace with business-specific legal wording before publishing.

Information we collect

When you request a quote, book an assessment or contact us, we may collect your name, contact details, property information and enquiry details.

How we use your information

We use this information to respond to enquiries, arrange EPC assessments, provide quotations, deliver services and maintain appropriate business records.

Lawful basis and retention

Information is processed where necessary to respond to your request, provide a service, meet legal obligations or pursue legitimate business interests. Records are kept only for as long as reasonably required.

Sharing and security

We do not sell personal data. Information may be shared with service providers or assessors where necessary to fulfil your request, subject to appropriate safeguards.

Your rights

You may have rights to access, correct, erase or restrict use of your personal information. Contact hello@epcdirect.co.uk with a privacy request.

Cookies

Essential cookies support site functionality. Optional cookies should only be enabled after consent. Your preference is stored in your browser.

Contact

For privacy questions, contact EPC Direct using the details on the Contact page.